Postage, Delivery & Returns

Postage details

Orders placed for delivery within the UK will be via Royal Mail.

Orders £32 to £55 - Recorded delivery at £3.00

Orders £51 and over - Next Day Delivery at £9.00


 Orders to be delivered outside of the UK (Signed for and tracked)

Orders up to £40 - Air mail £10.00

£41 and over £15.00

Orders will be sent to your address registered with Paypal or your credit/debit card.

Delivery Time

I will stay in touch with you through out, dispatch time varies, dependant on what you have ordered.

Mini Toppers usually dispatched within 2-3 weeks.

Larger details wedding cake toppers dispatched 9-10 weeks

Wooden memory cubes usually dispatched within 10 days

If you are in a hurry please contact me prior to placing an order

Returns

Please contact me as soon as possible if your order arrives damaged.

I do package items very securely, if there is any minor damage caused in transit it will usually only be something very minor which I can offer advice on how to repair quickly.

Polymer clay is hard wearing but due to the nature of the items being hand made they can be fragile too.

In the rare event that you are unhappy with your order, please return the item unused, in it's original packaging, within 14 days from receipt.Please use an on-line traceable service, buyer pays for item return cost. Unless otherwise arranged with me.

A full refund will be issued via the original method of payment once item is received and inspected.

Please always contact me first, I am always very helpful, Sue